How to Recover Revenue Without Losing Your Reputation

In 2026, a medical practice is not only a place of care but also a brand. Patients increasingly act as healthcare consumers, reviewing online ratings before scheduling appointments. This situation creates “The 5-Star Paradox”: You must collect the revenue owed to sustain your practice, yet a firm collection approach may prompt negative reviews that can […]
Is Your Staff Chasing Debt Instead of Caring for Patients?

For Virginia medical practices, the primary goal is to deliver excellent care while maintaining financial stability. However, in 2026, financial follow-up is increasingly overshadowing clinical excellence. Hidden Overhead: Both Financially and Culturally If your front-desk or nursing staff spends significant time pursuing overdue balances, your practice risks losing both revenue and its core culture. The […]
The Strategic Case for Outsourcing Medical Collections

Protecting Your Practice’s Bottom Line Margins are tightening and operating costs are rising across the healthcare industry. In this environment, managing uncollected debt is no longer a bookkeeping issue; it is essential to the solvency of any medical group. Uncollected revenue affects your ability to retain staff, invest in technology, and uphold patient care standards. […]
Plan for a Clean Slate in the New Year

The middle of December is a strange time for business. The emails slow down, the phone stops ringing, and for many, it’s the only quiet time of the year to actually think. Stop chasing last-minute payments from unavailable clients. Use this downtime to assess your processes. If you want a clean slate in 2026, create […]
Looking For “The Best Collection Agency Near Me?” You’ve Found Us!

If you found our site (and this blog) by searching for “the best collection agency near me”, then welcome! We think we qualify as the best collection agency near you for a number of reasons. We have decades of experience, use tried-and-true methods to collect, don’t get paid until we collect, and as attorneys, we […]
A 2026 Guide to In-House Debt Collection: 4 Strategies for Success

With 2026 only a month or so away, it’s not too early to make some resolutions. This year, resolve to do more business… and collect more balances than ever before. As always, we’re here to help with that! For any successful business, managing accounts receivable is a critical function. Inevitably, you will encounter clients with […]
Collection Questions to Ask Before Hiring a Debt Collection Agency

The decision to escalate a delinquent account to a collection agency is a significant step in your revenue cycle. Success, however, isn’t just about hiring a third party; it’s determined by the groundwork you have already laid. A strong collection strategy begins long before an account becomes past due. Before engaging a partner, it is […]
Is Your Business Debt Recoverable?

No doubts about it – running a business is hard, arduous work – and one of the hardest parts is trying to collect unpaid or delinquent debt from partners, clients and customers. Your time is valuable, and every hour you spend chasing down unpaid debt is an hour you’re not spending making money. So while […]
6 Debt Collection Tips for Small Businesses

With millions of Americans expecting to miss a credit card payment this year, it should be no surprise that people fail to pay other bills as well. For small business owners, customers failing to pay you can be catastrophic for your company. It can result in you being unable to pay your bills and even your […]
How to Recover Revenue Without Losing Your Reputation

Medical debt in Virginia has ballooned over recent years, and often, the collection of that outstanding debt has fallen on the practices themselves or their medical management groups. However, there’s a much better way of collecting the debt – hiring a medical debt collection agency like the team at Gilliam & Mikula. Let’s take a […]
